If your game is not loading or things are looking a little strange in the Forest, you could be experiencing connection issues.
The following steps should help you to get back in the game. Don't worry about losing your data; everything is saved on our servers so this process is completely safe.
Exit the game and open it again
Force stop the application
Restart your device
Or if all else fails, re-install Flutter via iTunes or Google Play.
How do I force stop the app on Android?
You will need to find your task manager which depends on your android device.
For older devices holding or double tapping the home button will bring this up. In task manager there should be an active applications tab in which flutter should be active. Click ‘End’ to fully close the game, then launch it again as usual.
More recent android devices are a little different and launch straight into active applications via the multitasking button.
If this isn’t working for you, try going to your settings menu and selecting the application manager. Find and select flutter, then hit ‘Force Stop’.
How do I force stop the app on iOS?
Double tap the home key to bring up your applications. Find Starlight’s window and swipe it upward.
Still, experiencing issues? Contact our amazing our support team.